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Zonka Feedback vs EcomDune

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zonka Feedback compared with EcomDune
DetailZonka Feedback logo Zonka FeedbackEcomDune logo EcomDune
What it doesAI Customer Feedback & Intelligence Platform Amazon profit and PPC analytics for sellers
StageNot given Not given
FoundedNot given Not given
Based inNot given IN
Pricing modelPaid Freemium
PricingCustom pricing based on feedback volume, scale, and CX goals. Separate plans for Feedback Management and AI Feedback Intelligence, with option to bundle. Pricing based on number of responses and data credits. Starter $19/month (or $190/year), Growth $34/month ($340/year), Pro $89/month ($890/year), Business custom pricing. 14-day free trial, no credit card required.
Key features
  • Survey builder with drag-and-drop interface
  • Multichannel feedback collection via email, SMS, WhatsApp, web, in-app, offline
  • Thematic analysis and entity extraction
  • Sentiment and emotion analysis
  • Role-based dashboards
  • AI Co-pilot for business queries
  • CX automation and workflow automation
  • Integration with CRMs and helpdesks
  • Impact analysis linking themes to CX metrics
  • Daily keyword rank tracking with 60+ day history
  • Index checker to verify keyword indexing
  • PPC analytics with campaign and search term drill-down
  • Read-only MCP integration with Claude, ChatGPT and Gemini
  • Rank groups to compare products side by side
  • Market Scan Chrome extension with revenue estimates
  • Duration comparison to analyze performance across periods
  • Cost of goods import from Sellerboard
What makes it different
  • Unified feedback from multiple sources into one AI-powered platform
  • GenAI-powered analysis of unstructured feedback at scale
  • Enterprise-scale security and compliance
  • True profit per SKU shown, not just ACoS or vanity metrics
  • Single dashboard combining profit, rank and PPC data
  • Affordable pricing for growing sellers, not just enterprise brands
  • Built and used daily by the founder
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)76 no change since last check3 +1 (up) since last check
Trust Flow (Majestic)337
Citation Flow (Majestic)4926
Referring domains (Majestic)280621

5 details filled in for both companies.

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