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Zonka Feedback vs Cool Analytics

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zonka Feedback compared with Cool Analytics
DetailZonka Feedback logo Zonka FeedbackCool Analytics logo Cool Analytics
What it doesAI Customer Feedback & Intelligence Platform Privacy-friendly web analytics that shows where your visitors come from and which ones pay
StageNot given MVP
FoundedNot given Not given
Based inNot given IN
Pricing modelPaid Free trial
PricingCustom pricing based on feedback volume, scale, and CX goals. Separate plans for Feedback Management and AI Feedback Intelligence, with option to bundle. Pricing based on number of responses and data credits. From $3/month for 10k monthly events. 7-day free trial. Pricing slides with traffic: at 500k events per month, $7/month when billed monthly or discounted when billed yearly with 2 months free.
Key features
  • Survey builder with drag-and-drop interface
  • Multichannel feedback collection via email, SMS, WhatsApp, web, in-app, offline
  • Thematic analysis and entity extraction
  • Sentiment and emotion analysis
  • Role-based dashboards
  • AI Co-pilot for business queries
  • CX automation and workflow automation
  • Integration with CRMs and helpdesks
  • Impact analysis linking themes to CX metrics
  • Revenue attribution by source, campaign, and page
  • Integration with Stripe, Dodo Payments, Polar, Paddle, Creem, Lemon Squeezy, and Razorpay
  • Plain-English automated insights showing what changed
  • Automatic tracking in single-page app frameworks
  • 3 KB featherweight script that loads with defer
What makes it different
  • Unified feedback from multiple sources into one AI-powered platform
  • GenAI-powered analysis of unstructured feedback at scale
  • Enterprise-scale security and compliance
  • Privacy-first design with no cookies and no personal data collected
  • Setup in one minute with just one line of code
  • All features available on every plan at the same price
  • Works with any site framework without extra configuration needed
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)76 no change since last check4 no change since last check
Trust Flow (Majestic)339
Citation Flow (Majestic)4921
Referring domains (Majestic)28065

5 details filled in for both companies.

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