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Zonka Feedback vs Chartsy

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Zonka Feedback compared with Chartsy
DetailZonka Feedback logo Zonka FeedbackChartsy logo Chartsy
What it doesAI Customer Feedback & Intelligence Platform Revenue analytics for SaaS founders
StageNot given Startup
FoundedNot given 2024
Based inNot given AL
Pricing modelPaid Free trial
PricingCustom pricing based on feedback volume, scale, and CX goals. Separate plans for Feedback Management and AI Feedback Intelligence, with option to bundle. Pricing based on number of responses and data credits. Starter from $9/mo to $99/mo (priced by monthly tracked events from 10,000 to 2M events), and Growth from $29/mo to $189/mo. Annual billing available with roughly two months free. 14-day free trial with no credit card required.
Key features
  • Survey builder with drag-and-drop interface
  • Multichannel feedback collection via email, SMS, WhatsApp, web, in-app, offline
  • Thematic analysis and entity extraction
  • Sentiment and emotion analysis
  • Role-based dashboards
  • AI Co-pilot for business queries
  • CX automation and workflow automation
  • Integration with CRMs and helpdesks
  • Impact analysis linking themes to CX metrics
  • Revenue attribution by marketing channel with first-touch and last-touch tracking
  • MRR, ARR, churn, LTV and cohort retention computed from invoices
  • Natural language queries with AI-generated charts
  • Custom dashboards and templates
  • Daily Briefing and Weekly Email Report
  • Website tracking with visitor and signup data
  • Revenue segmentation by plan, tag and custom field
  • GDPR Mode with no customer PII storage
  • Read-only API access to payment platforms
  • Chartsy MCP server for AI client integration
What makes it different
  • Unified feedback from multiple sources into one AI-powered platform
  • GenAI-powered analysis of unstructured feedback at scale
  • Enterprise-scale security and compliance
  • Priced by tracked events rather than revenue, so costs stay flat whether your MRR is $10k or $1M
  • Revenue metrics computed from actual invoices, not subscription estimates, so all adjustments land correctly
  • Joins billing and traffic data so marketing is measured by paid customers and retained revenue, not just signups
  • Native integration with both Paddle Billing and Paddle Classic
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)76 no change since last check31 −2 (down) since last check
Trust Flow (Majestic)339
Citation Flow (Majestic)4930
Referring domains (Majestic)2806122

5 details filled in for both companies.

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