| What it does | Live chat, AI agent, voice, email — one platform, one login. All your customer tools in one place.
| Website chatbot and multichannel AI customer support platform
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| Stage | Not given
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| Founded | Not given
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| Based in | DE
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| Pricing model | Freemium
| Freemium
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| Pricing | Basic: Free forever with 100 AI answers/month, 1 team member, 1 widget, 1 Vex AI chatbot. Starter: $23/month (billed $276 yearly), includes 2 team members and unlimited AI answers. Growth: $119/month (billed $1,428 yearly), includes 10 team members, 5 brands, 100,000 newsletter subscribers. Enterpri
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| Key features | - Vex AI Assistant resolves customer conversations autonomously in 100+ languages
- Unified inbox for live chat, email, WhatsApp, Messenger, Instagram and Telegram
- Voice AI that answers customer calls 24/7 from knowledge base
- Knowledge base for customer self-service and AI training
- Newsletter with drag-and-drop builder and automation flows
- Marketing automation for triggered banners and in-app messages
- Session replays AI-scored by importance
- Product tours for step-by-step user onboarding
- One-click integration with Shopify and WooCommerce
- EU data hosting in Frankfurt with GDPR compliance
| - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
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| What makes it different | - 17 tools bundled into one platform at a fraction of the price of competitors
- Setup in 5 minutes without requiring engineers
- AI learns your tone and business from website, docs and PDFs
- Pay-as-you-go AI usage with prepaid credits that never expire
| - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 28 ▼ −1 (down) since last check | 43 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 4 |
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| Citation Flow (Majestic) | 31 | 24 |
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| Referring domains (Majestic) | 68 | 21 |
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Yaplet
ProxyAI