| What it does | Live chat, AI agent, voice, email — one platform, one login. All your customer tools in one place.
| Content moderation using AI and human moderators
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| Stage | Not given
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| Founded | Not given
| 2023
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| Based in | DE
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| Pricing model | Freemium
| Freemium
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| Pricing | Basic: Free forever with 100 AI answers/month, 1 team member, 1 widget, 1 Vex AI chatbot. Starter: $23/month (billed $276 yearly), includes 2 team members and unlimited AI answers. Growth: $119/month (billed $1,428 yearly), includes 10 team members, 5 brands, 100,000 newsletter subscribers. Enterpri
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| Key features | - Vex AI Assistant resolves customer conversations autonomously in 100+ languages
- Unified inbox for live chat, email, WhatsApp, Messenger, Instagram and Telegram
- Voice AI that answers customer calls 24/7 from knowledge base
- Knowledge base for customer self-service and AI training
- Newsletter with drag-and-drop builder and automation flows
- Marketing automation for triggered banners and in-app messages
- Session replays AI-scored by importance
- Product tours for step-by-step user onboarding
- One-click integration with Shopify and WooCommerce
- EU data hosting in Frankfurt with GDPR compliance
| - 24/7 AI-powered comment monitoring and automatic hiding of unwanted content
- Human moderation review for comments below 95% confidence threshold
- Customizable moderation rules for vulgar, offensive, sexual and brand-specific content
- Audience sentiment analysis and content performance insights
- Auto-likes and suggested replies for engagement automation
- Watchlist of top fans and haters
- Ads moderation for comment sections under advertisements
- Custom keyword blocking and filtering
- Native-speaker human moderators understanding context, slang and irony
- Fake account identification
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| What makes it different | - 17 tools bundled into one platform at a fraction of the price of competitors
- Setup in 5 minutes without requiring engineers
- AI learns your tone and business from website, docs and PDFs
- Pay-as-you-go AI usage with prepaid credits that never expire
| - 95% accuracy achieved through combination of AI and human judgment
- Save 30% of social media manager's time compared to manual moderation
- Reduces harmful comments from 21% to 10% while increasing total engagement
- Native-speaking moderators who understand cultural context and emerging threats
- Works across multiple social networks in multiple languages
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 28 ▼ −1 (down) since last check | 29 ▲ +1 (up) since last check |
| Trust Flow (Majestic) | 14 | 13 |
| Citation Flow (Majestic) | 31 | 31 |
| Referring domains (Majestic) | 68 | 180 |