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Yaplet vs Chatfire

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Yaplet compared with Chatfire
DetailYaplet logo YapletChatfire logo Chatfire
What it doesLive chat, AI agent, voice, email — one platform, one login. All your customer tools in one place. Not given
StageNot given Not given
FoundedNot given Not given
Based inDE Not given
Pricing modelFreemium Freemium
PricingBasic: Free forever with 100 AI answers/month, 1 team member, 1 widget, 1 Vex AI chatbot. Starter: $23/month (billed $276 yearly), includes 2 team members and unlimited AI answers. Growth: $119/month (billed $1,428 yearly), includes 10 team members, 5 brands, 100,000 newsletter subscribers. Enterpri Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
Key features
  • Vex AI Assistant resolves customer conversations autonomously in 100+ languages
  • Unified inbox for live chat, email, WhatsApp, Messenger, Instagram and Telegram
  • Voice AI that answers customer calls 24/7 from knowledge base
  • Knowledge base for customer self-service and AI training
  • Newsletter with drag-and-drop builder and automation flows
  • Marketing automation for triggered banners and in-app messages
  • Session replays AI-scored by importance
  • Product tours for step-by-step user onboarding
  • One-click integration with Shopify and WooCommerce
  • EU data hosting in Frankfurt with GDPR compliance
  • Dedicated thread per ticket for each customer inquiry
  • Private team notes using /reply command
  • Ultra-lightweight widget under 15KB
  • Two-way file and attachment support
  • Instant SSE streaming for real-time responses
  • Passwordless authentication with Passkeys and email
  • Unlimited team members with no per-seat charges
  • 100% whitelabel branding on Pro plan
  • Multi-site dashboard management
  • Full brand customization including colors, greetings and avatars
What makes it different
  • 17 tools bundled into one platform at a fraction of the price of competitors
  • Setup in 5 minutes without requiring engineers
  • AI learns your tone and business from website, docs and PDFs
  • Pay-as-you-go AI usage with prepaid credits that never expire
  • Flat-rate pricing per website with unlimited team members instead of per-seat charges
  • Zero-dependency widget that won't slow down your website or conflict with CSS
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)28 −1 (down) since last check38 −3 (down) since last check
Trust Flow (Majestic)140
Citation Flow (Majestic)311
Referring domains (Majestic)681

4 details filled in for both companies.

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