| What it does | Omnichannel AI customer support platform with live chat, ticketing, remote assistance, and voice & video calls
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| Stage | Not given
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| Founded | Not given
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| Based in | SG
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| Pricing model | Freemium
| Paid
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| Pricing | Not given
| Monthly plans based on minutes used; pricing available by contacting sales or viewing Plans & Pricing page
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| Key features | - Unlimited conversations with no pay-per-use fees
- Real-time two-way auto-translation for global communication
- AI Copilot assistant with suggested replies
- Screen sharing and live annotation for remote assistance
- Multi-device sync across app, desktop, and web
- Audio and video calls for direct communication
- Knowledge base management with AI learning
- Conversation summaries and analytics reports
- Automated workflows and intelligent routing
- Open APIs and webhook support for custom integrations
| - 99% of calls answered within one to four rings
- Professional customer experience experts available 24/7
- Live website chat support
- Appointment scheduling and booking
- Mobile and desktop app for managing calls and chats
- CRM and software integrations
- Caller ID preservation
- Custom call scripts and greeting
- Instant notifications of calls and chats
- No long-term contracts
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| What makes it different | - No growth fees with unlimited conversations and chats for all plans
- Built-in real-time translation eliminates language barriers for global teams
- AI reduces support workload by freeing up to 80% of effort
- Remote assistance with screen sharing resolves complex issues in seconds
- Unified workspace combines support and team collaboration to reduce back-and-forth
| - Human receptionists instead of automated systems
- Plants a tree for every customer and employee monthly
- No contracts with flexible month-to-month billing
- IFA's preferred answering service for franchises
- Integrates with 400+ tools via Zapier and direct integrations
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 60 ▲ +1 (up) since last check | 66 ● no change since last check |
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| Trust Flow (Majestic) | 34 | 16 |
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| Citation Flow (Majestic) | 36 | 42 |
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| Referring domains (Majestic) | 985 | 936 |
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