| What it does | All-in-one team inbox for WhatsApp, email, calls and business operations in one system
| Turn Client Work Into Recurring Revenue
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| Stage | Startup
| Not given
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| Founded | 2026
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| Based in | AT
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| Pricing model | Freemium
| Free
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| Pricing | Free: €0 forever (3 users, 1 brand, 1,000 outgoing messages/month, 200 call minutes/month, 2 GB). Cloud Pro: €20/month during Alpha & Beta (€40/month from Live), unlimited users and brands, 10 GB, yearly €240 (€480 from Live). Self-hosted Founder licence: €10/month locked in during Alpha/Beta (€20/m
| Free forever with every feature, unlimited team members and clients, white-label portals, and no Retainr transaction fees.
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| Key features | - Omnichannel inbox for WhatsApp, email, Facebook Messenger, Instagram, phone and web chat
- CRM with contacts, companies, deals and pipeline management
- Built-in phone system with IVR, queues, voicemail and click-to-call
- Automation rules, auto-replies, macros and rule-based chatbots
- Invoicing, payments, dunning and finance export for tax advisors
- Email, SMS and WhatsApp marketing campaigns with segments
- Calendar, booking links, reminders and video call appointments
- AI assistance for templates, flows and translations on your own AI key
- Team time tracking with flextime, vacation and shift planning
- Facebook and Instagram post scheduling with content calendar
| - Package services with fixed-fee subscriptions, retainers, one-off jobs, and paid trials
- Service-specific signup links for targeted client onboarding
- Unified dashboard to manage clients, orders, tasks, files, and payments
- White-label branded client portal with custom domain
- Automation workflows with intake forms, magic links, and Zapier integration
- Recurring revenue management with renewal tracking
- Client communication and ticketing system
- API and webhooks for integrations
- Mobile app access
- Storage up to 1 GB per file
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| What makes it different | - All customer channels and business operations unified in one inbox with one login instead of multiple disconnected tools
- Built-in phone system with IVR and queues, not requiring separate telephony software
- Finance module with tax export tailored for multiple countries (Austria, Germany, Switzerland)
- Available as cloud-hosted or fully self-hosted Docker with same feature set and data portability
| - Free forever with all features included and no transaction fees
- Niche-specific setup with industry playbooks for consultants, designers, SEO experts, and coaches
- Structured 6-step method to systematize and repeat successful client journeys
- Unlimited team members and clients without seat or plan limits
- Built and supported by independent product engineer Pierre-Henry
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 12 ● no change since last check | 45 ▼ −2 (down) since last check |
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| Trust Flow (Majestic) | 6 | 13 |
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| Citation Flow (Majestic) | 33 | 34 |
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| Referring domains (Majestic) | 19 | 360 |
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The-Y CRM
Retainr