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Sabbaq vs Waybill CRM

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Sabbaq compared with Waybill CRM
DetailSabbaq logo SabbaqWaybill CRM logo Waybill CRM
What it doesWhatsApp AI lead desk for Dubai real estate brokerages Freight forwarding CRM software connecting customer relationships, quotations, shipments, documents, invoicing and job profitability
StageNot given Not given
FoundedNot given Not given
Based inAE US
Pricing modelFree trial Not given
PricingStarter $199/month, Growth $399/month, Scale $799/month, Enterprise from $1,349/month. Every plan includes a 7-day free trial. Annual billing available at 10 months for 12 ($1,990, $3,990, $7,990). Not given
Key features
  • Instant WhatsApp replies in Arabic and English within 1-2 seconds
  • Lead qualification through 4-6 guided questions
  • Intelligent routing by area, language and agent availability
  • 5-minute SLA alarm for missed leads
  • Shadow mode for agent approval of all replies during trial
  • CSV listing integration for intelligent answers
  • Webhook integration to CRM systems
  • Multi-language support with Arabic and English
  • Lead analytics and dashboard reporting
  • Inquiry and quotation workflow with rate requests and approval stages
  • Shipment operations with cargo routing, parties and movement tracking
  • Bills of lading and freight documentation generation
  • Customs clearance tracking and documentation
  • Job costing with sales and purchase invoicing
  • Gross margin and profitability reporting
  • Role-based access for sales, operations, documentation and finance teams
  • Multi-office support with office-aware permissions
  • Shipment event tracking and milestone management
  • Support for air, sea and courier shipment modes
What makes it different
  • Guaranteed median reply time under 5 minutes or month refunded
  • Reply to leads 24/7 automatically while agents sleep
  • No cold outreach - replies only to people who contacted you first
  • Setup in as little as one day with your existing WhatsApp number
  • Arabic-first design with fully right-to-left manager inbox
  • Connected freight job record that eliminates disconnected systems and keeps customer, quotation, shipment and financial data together
  • Purpose-built for freight forwarding with workflows designed around how freight operations actually work
  • Clear visibility of job profitability and margins from inquiry through invoicing
  • Standardized workflows for multi-office operations with centralized control
  • One job record that flows data from sales through operations, documentation and finance automatically
Community votes00
DR (Domain Rating by Ahrefs)3 −1 (down) since last check1 no change since last check
Trust Flow (Majestic)04
Citation Flow (Majestic)1417
Referring domains (Majestic)19

4 details filled in for both companies.

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