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Sabbaq vs The-Y CRM

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Sabbaq compared with The-Y CRM
DetailSabbaq logo SabbaqThe-Y CRM logo The-Y CRM
What it doesWhatsApp AI lead desk for Dubai real estate brokerages All-in-one team inbox for WhatsApp, email, calls and business operations in one system
StageNot given Startup
FoundedNot given 2026
Based inAE AT
Pricing modelFree trial Freemium
PricingStarter $199/month, Growth $399/month, Scale $799/month, Enterprise from $1,349/month. Every plan includes a 7-day free trial. Annual billing available at 10 months for 12 ($1,990, $3,990, $7,990). Free: €0 forever (3 users, 1 brand, 1,000 outgoing messages/month, 200 call minutes/month, 2 GB). Cloud Pro: €20/month during Alpha & Beta (€40/month from Live), unlimited users and brands, 10 GB, yearly €240 (€480 from Live). Self-hosted Founder licence: €10/month locked in during Alpha/Beta (€20/m
Key features
  • Instant WhatsApp replies in Arabic and English within 1-2 seconds
  • Lead qualification through 4-6 guided questions
  • Intelligent routing by area, language and agent availability
  • 5-minute SLA alarm for missed leads
  • Shadow mode for agent approval of all replies during trial
  • CSV listing integration for intelligent answers
  • Webhook integration to CRM systems
  • Multi-language support with Arabic and English
  • Lead analytics and dashboard reporting
  • Omnichannel inbox for WhatsApp, email, Facebook Messenger, Instagram, phone and web chat
  • CRM with contacts, companies, deals and pipeline management
  • Built-in phone system with IVR, queues, voicemail and click-to-call
  • Automation rules, auto-replies, macros and rule-based chatbots
  • Invoicing, payments, dunning and finance export for tax advisors
  • Email, SMS and WhatsApp marketing campaigns with segments
  • Calendar, booking links, reminders and video call appointments
  • AI assistance for templates, flows and translations on your own AI key
  • Team time tracking with flextime, vacation and shift planning
  • Facebook and Instagram post scheduling with content calendar
What makes it different
  • Guaranteed median reply time under 5 minutes or month refunded
  • Reply to leads 24/7 automatically while agents sleep
  • No cold outreach - replies only to people who contacted you first
  • Setup in as little as one day with your existing WhatsApp number
  • Arabic-first design with fully right-to-left manager inbox
  • All customer channels and business operations unified in one inbox with one login instead of multiple disconnected tools
  • Built-in phone system with IVR and queues, not requiring separate telephony software
  • Finance module with tax export tailored for multiple countries (Austria, Germany, Switzerland)
  • Available as cloud-hosted or fully self-hosted Docker with same feature set and data portability
Community votes00
DR (Domain Rating by Ahrefs)3 −1 (down) since last check12 no change since last check
Trust Flow (Majestic)06
Citation Flow (Majestic)1433
Referring domains (Majestic)119

6 details filled in for both companies.

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