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Plain vs Sellio

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Plain compared with Sellio
DetailPlain logo PlainSellio logo Sellio
What it doesAI support infrastructure for B2B teams built composable and API-first AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
StageNot given Startup
FoundedNot given 2025
Based inNot given MA
Pricing modelPaid Freemium
PricingFoundation plan $45/user/month billed annually with 1,000 credits/month; Horizon plan $99/user/month billed annually with 2,500 credits/month; Frontier plan with custom pricing for larger organizations. 7-day free trial available with no credit card required. Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
Key features
  • Ari AI agent for customer interactions
  • Sidekick internal AI assistant
  • Unified inbox for Slack, Teams, Discord, and email
  • Workflow automation and auto-routing
  • Insights for trend detection and analytics
  • API-first architecture and GraphQL
  • Help Center and knowledge base
  • Lookup codebase integration powered by Cursor
  • Shared inbox for all customer conversations
  • Live chat widget with one-line installation
  • Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
  • AI agents trained on your own knowledge base and docs
  • Ticketing system for ongoing work
  • Workflow automation builder
  • Team assignment and routing rules
  • Support analytics and CSAT ratings
  • Desktop app for macOS with Windows coming soon
  • Conversation history and context preservation across channels
What makes it different
  • Composable, API-first infrastructure allows building anything no-code or all-code
  • Multiple AI agents orchestrated together with human control
  • Designed and stress-tested by fast-growing teams
  • Enterprise-level security built for everyone
  • All channels in one inbox instead of requiring separate tools
  • AI agents trained on your own docs rather than generic responses
  • Free plan forever with no time limits or card required
  • Significantly cheaper pricing than Zendesk, Intercom and LiveChat
  • Designed for simplicity with no complex enterprise software required
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)73 +1 (up) since last check15 +1 (up) since last check
Trust Flow (Majestic)295
Citation Flow (Majestic)5131
Referring domains (Majestic)303361

5 details filled in for both companies.

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