| What it does | AI support infrastructure for B2B teams built composable and API-first
| Website chatbot and multichannel AI customer support platform
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| Stage | Not given
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| Pricing model | Paid
| Freemium
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| Pricing | Foundation plan $45/user/month billed annually with 1,000 credits/month; Horizon plan $99/user/month billed annually with 2,500 credits/month; Frontier plan with custom pricing for larger organizations. 7-day free trial available with no credit card required.
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| Key features | - Ari AI agent for customer interactions
- Sidekick internal AI assistant
- Unified inbox for Slack, Teams, Discord, and email
- Workflow automation and auto-routing
- Insights for trend detection and analytics
- API-first architecture and GraphQL
- Help Center and knowledge base
- Lookup codebase integration powered by Cursor
| - Multi-channel deployment across website, WhatsApp, Telegram, LINE, Facebook, Instagram, Discord
- Human handoff with conversation context
- Bot Knowledge for answers grounded in documents
- Built-in helpdesk and ticket management
- Scheduled Agent Tasks for recurring work
- Commerce platform integration with real-time data
- Abuse Guard moderation and safety filters
- Sentry visitor analytics
- Pay-per-use pricing with hard spend caps
- Selectable AI models from model marketplace
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| What makes it different | - Composable, API-first infrastructure allows building anything no-code or all-code
- Multiple AI agents orchestrated together with human control
- Designed and stress-tested by fast-growing teams
- Enterprise-level security built for everyone
| - No subscription fees, pay only for conversations used with hard spend caps and transparent per-token pricing
- Single AI assistant deployed across all channels from one platform
- Real-time integration with commerce platforms reads live orders and inventory
- Cost per resolved ticket under a dime
- Answers grounded in merchant's own documents and knowledge base
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 73 ▲ +1 (up) since last check | 43 ● no change since last check |
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| Trust Flow (Majestic) | 29 | 4 |
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| Citation Flow (Majestic) | 51 | 24 |
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| Referring domains (Majestic) | 3033 | 21 |
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