Plain vs Holly

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Plain compared with Holly
Detail	Plain	Holly
What it does	AI support infrastructure for B2B teams built composable and API-first	AI support agent that investigates customer issues across connected systems and takes authorized actions in your help desk
Stage	Not given	Startup
Founded	Not given	2026
Based in	Not given	Not given
Pricing model	Paid	Paid
Pricing	Foundation plan $45/user/month billed annually with 1,000 credits/month; Horizon plan $99/user/month billed annually with 2,500 credits/month; Frontier plan with custom pricing for larger organizations. 7-day free trial available with no credit card required.	Starter: $199/month for up to 300 tickets investigated per month. Growth: $499/month for up to 1,000 tickets investigated per month. Enterprise: custom pricing.
Key features	Ari AI agent for customer interactions Sidekick internal AI assistant Unified inbox for Slack, Teams, Discord, and email Workflow automation and auto-routing Insights for trend detection and analytics API-first architecture and GraphQL Help Center and knowledge base Lookup codebase integration powered by Cursor	Investigates customer issues across Stripe, Sentry, PostHog, GitHub, and Linear Resolves tickets within set permissions Follows up when linked issues ship Works in Help Scout or Fernand help desk Learns from past tickets and suggests reusable lessons Can launch Cursor cloud agent for fix proposals with GitHub
What makes it different	Composable, API-first infrastructure allows building anything no-code or all-code Multiple AI agents orchestrated together with human control Designed and stress-tested by fast-growing teams Enterprise-level security built for everyone	Investigates issues across systems instead of just answering from docs Provides engineering handoff with investigation already complete You control approval rules for each action type Responds with average first response time under 2 minutes
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	73 +1 (up) since last check	11 no change since last check
Trust Flow (Majestic)	29	5
Citation Flow (Majestic)	51	17
Referring domains (Majestic)	3033	4

5 details filled in for both companies.

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