Optlo vs Yaplet

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Optlo compared with Yaplet
Detail	Optlo	Yaplet
What it does	AI customer support software with bring-your-own-AI model	Live chat, AI agent, voice, email — one platform, one login. All your customer tools in one place.
Stage	Not given	Not given
Founded	Not given	Not given
Based in	Not given	DE
Pricing model	Freemium	Freemium
Pricing	Starter $19/month (billed annually $190/year), Growth $59/month (billed annually $590/year), Custom pricing available. Add-ons: $15 per 500 active conversations/month, $15 per seat/month, $99/month to remove Optlo branding.	Basic: Free forever with 100 AI answers/month, 1 team member, 1 widget, 1 Vex AI chatbot. Starter: $23/month (billed $276 yearly), includes 2 team members and unlimited AI answers. Growth: $119/month (billed $1,428 yearly), includes 10 team members, 5 brands, 100,000 newsletter subscribers. Enterpri
Key features	Visual workflow editor to control conversation flow and AI behavior Connect multiple AI providers: OpenAI, Anthropic, Google Gemini Knowledge base training from website content and documentation Human handoff with full conversation context Global deployment across 300+ locations Multilingual conversation support Secure API connectors for Stripe and other tools WordPress plugin for no-code installation User context and personalization	Vex AI Assistant resolves customer conversations autonomously in 100+ languages Unified inbox for live chat, email, WhatsApp, Messenger, Instagram and Telegram Voice AI that answers customer calls 24/7 from knowledge base Knowledge base for customer self-service and AI training Newsletter with drag-and-drop builder and automation flows Marketing automation for triggered banners and in-app messages Session replays AI-scored by importance Product tours for step-by-step user onboarding One-click integration with Shopify and WooCommerce EU data hosting in Frankfurt with GDPR compliance
What makes it different	Bring your own AI account and pay providers directly with no markups No per-resolution billing, only charged for active conversations Choose and switch between multiple AI models and providers Full control over workflows and AI behavior without being locked in Minutes to deploy without complex setup or integrations	17 tools bundled into one platform at a fraction of the price of competitors Setup in 5 minutes without requiring engineers AI learns your tone and business from website, docs and PDFs Pay-as-you-go AI usage with prepaid credits that never expire
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	48 +1 (up) since last check	28 −1 (down) since last check
Trust Flow (Majestic)	10	14
Citation Flow (Majestic)	27	31
Referring domains (Majestic)	87	68

5 details filled in for both companies.

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