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KoalaFeedback vs KnowVault

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

KoalaFeedback compared with KnowVault
DetailKoalaFeedback logo KoalaFeedbackKnowVault logo KnowVault
What it doesCapture feedback, prioritize features, and share progress AI-powered review analysis for e-commerce sellers and app developers
StageNot given MVP
FoundedNot given Not given
Based inDE Not given
Pricing modelFreemium Freemium
PricingStarter (Free): 3 boards, 5 statuses, 1 admin. Growth ($29/month billed annually, regular $39/month): Unlimited boards, 6 statuses, 5 admins. Business ($89/month billed annually, regular $99/month): Unlimited boards, unlimited statuses, 5 admins. Free (Beta): 5 analyses per month. Pro Audit: $19 one-time for 50 analyses in 30 days. Pro Monitor: $13.3/month or $133/year for 50 analyses per month. Agency: $49/month for 200 analyses per month.
Key features
  • Feedback collection portal
  • User voting and comments
  • Public roadmaps
  • Custom domains and branding
  • Multiple boards for organization
  • Customizable statuses
  • Automatic feedback deduplication
  • File uploads for feedback
  • AI-powered features
  • Theme clustering: complaints grouped into themes ranked by share
  • Sentiment alerts: urgent negative shifts flagged before they hit your rating
  • Cited evidence: every action item links to exact reviews that prove it
  • CSV upload from Amazon, Shopify, app stores and survey exports
  • Review analysis in about 20 seconds
  • Free review CSV analyzer tool
  • Free NPS calculator
  • Free app review exporter guides
  • Shareable report links
What makes it different
  • Public roadmaps to build trust with users
  • Automatically deduplicate feedback
  • Free plan with core feedback management
  • All free tools run in your browser with no login or credit card required
  • Every finding cites the exact customer review that proves it
  • Pay-once option: one-time audit for $19 with no subscription required
  • Free reports during beta period
  • Data stored in Hong Kong with daily backups and no third-party data sharing
Community votes00
DR (Domain Rating by Ahrefs)13 no change since last check2 no change since last check
Trust Flow (Majestic)42
Citation Flow (Majestic)1921
Referring domains (Majestic)355

5 details filled in for both companies.

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