Help Scout vs Sellio

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Help Scout compared with Sellio
Detail	Help Scout	Sellio
What it does	The AI-driven support platform for customer-first brands	AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
Stage	Established	Startup
Founded	2011	2025
Based in	Not given	MA
Pricing model	Freemium	Freemium
Pricing	Not given	Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
Key features	Unified inbox across email, SMS, chat, and social channels AI agent that resolves customer requests AI drafting and reply assistance Customer analytics and insights Knowledge base and help center builder Live chat widget HIPAA compliance for healthcare Mobile app for support on the go	Shared inbox for all customer conversations Live chat widget with one-line installation Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email AI agents trained on your own knowledge base and docs Ticketing system for ongoing work Workflow automation builder Team assignment and routing rules Support analytics and CSAT ratings Desktop app for macOS with Windows coming soon Conversation history and context preservation across channels
What makes it different	Significantly lower cost than competitors 80% of customers stay for 4+ years Fully remote team across 115+ cities People-first approach treating customers as humans not tickets	All channels in one inbox instead of requiring separate tools AI agents trained on your own docs rather than generic responses Free plan forever with no time limits or card required Significantly cheaper pricing than Zendesk, Intercom and LiveChat Designed for simplicity with no complex enterprise software required
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	87 no change since last check	15 +1 (up) since last check
Trust Flow (Majestic)	38	5
Citation Flow (Majestic)	63	31
Referring domains (Majestic)	21583	61

6 details filled in for both companies.

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