Front vs Sellio

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Front compared with Sellio
Detail	Front	Sellio
What it does	Customer service platform — powered by AI, designed for humans	AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
Stage	Established	Startup
Founded	2013	2025
Based in	US	MA
Pricing model	Paid	Freemium
Pricing	Starter at $25/seat/month, Professional at $65/seat/month, Enterprise at $105/seat/month (billed annually with 24% discount). AI add-ons available including Autopilot starting at $0.05/conversation.	Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
Key features	Omnichannel communication (email, SMS, social, WhatsApp) Shared inbox and ticketing AI-powered automation Workflow automation with rules and macros Smart QA for automated quality assurance Smart CSAT for AI-inferred satisfaction tracking Knowledge base and help center 160+ integrations Live chat Analytics and reporting	Shared inbox for all customer conversations Live chat widget with one-line installation Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email AI agents trained on your own knowledge base and docs Ticketing system for ongoing work Workflow automation builder Team assignment and routing rules Support analytics and CSAT ratings Desktop app for macOS with Windows coming soon Conversation history and context preservation across channels
What makes it different	Handles complex, multi-team customer requests that other platforms escalate Full customer context and shared visibility across every team AI learns from each interaction to improve responses over time Built over ten years specifically for B2B complexity Unified platform prevents context loss across departments	All channels in one inbox instead of requiring separate tools AI agents trained on your own docs rather than generic responses Free plan forever with no time limits or card required Significantly cheaper pricing than Zendesk, Intercom and LiveChat Designed for simplicity with no complex enterprise software required
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	82 +1 (up) since last check	15 +1 (up) since last check
Trust Flow (Majestic)	40	5
Citation Flow (Majestic)	54	31
Referring domains (Majestic)	7246	61

8 details filled in for both companies.

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