| What it does | The AI Customer Support Platform for Every Business
| AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
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| Stage | Established
| Startup
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| Founded | 2015
| 2025
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| Based in | FR
| MA
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| Pricing model | Not given
| Freemium
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| Pricing | Free plan included forever, plus paid plans starting at $45/month (Mini), $95/month (Essentials), and $295/month (Plus). Enterprise plan available with custom pricing.
| Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
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| Key features | - Omnichannel inbox for email, WhatsApp, Messenger, Instagram, SMS and 8+ other channels
- AI Agent builder to train custom AI models on business data
- Shared inbox for team collaboration on customer conversations
- Built-in CRM to organize and manage customer data
- Knowledge base for customer self-service support
- Chat widget for website and mobile app support
- Workflow automation and chatbot builder with no-code interface
- Support analytics and team performance tracking
- White labeling and custom branding options
- 100+ integrations with third-party tools and services
| - Shared inbox for all customer conversations
- Live chat widget with one-line installation
- Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
- AI agents trained on your own knowledge base and docs
- Ticketing system for ongoing work
- Workflow automation builder
- Team assignment and routing rules
- Support analytics and CSAT ratings
- Desktop app for macOS with Windows coming soon
- Conversation history and context preservation across channels
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| What makes it different | - All-in-one platform combining chat, CRM, knowledge base, and AI agents in a single solution
- Flat pricing model with no per-conversation costs regardless of message volume
- 100% bootstrapped and self-funded with no venture capital influence
- Hugo AI agent trained on your business knowledge for autonomous support
- 14-day free trial with full access to all features, no credit card required
| - All channels in one inbox instead of requiring separate tools
- AI agents trained on your own docs rather than generic responses
- Free plan forever with no time limits or card required
- Significantly cheaper pricing than Zendesk, Intercom and LiveChat
- Designed for simplicity with no complex enterprise software required
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
| Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 89 ● no change since last check | 15 ▲ +1 (up) since last check |
| Trust Flow (Majestic) | 55 | 5 |
| Citation Flow (Majestic) | 66 | 31 |
| Referring domains (Majestic) | 16044 | 61 |