| What it does | The AI Customer Support Platform for Every Business
| AI-powered calling and contact center platform that learns from your team's best conversations
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| Stage | Established
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| Founded | 2015
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| Based in | FR
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| Pricing model | Not given
| Freemium
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| Pricing | Free plan included forever, plus paid plans starting at $45/month (Mini), $95/month (Essentials), and $295/month (Plus). Enterprise plan available with custom pricing.
| Base (Free): $0 with unlimited users, numbers and minutes billed at cost. Starter: $15 per user/month billed annually (minimum 2 users), includes unlimited calling in US/Canada, 500 minutes/month in UK/Australia/NZ. Growth: $24 per user/month billed annually, includes unlimited US/Canada, 1,000 minu
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| Key features | - Omnichannel inbox for email, WhatsApp, Messenger, Instagram, SMS and 8+ other channels
- AI Agent builder to train custom AI models on business data
- Shared inbox for team collaboration on customer conversations
- Built-in CRM to organize and manage customer data
- Knowledge base for customer self-service support
- Chat widget for website and mobile app support
- Workflow automation and chatbot builder with no-code interface
- Support analytics and team performance tracking
- White labeling and custom branding options
- 100+ integrations with third-party tools and services
| - AI dialer with power dialing and predictive pacing
- AI voice agents trained on your recorded calls
- Omnichannel conversation management across voice, WhatsApp, SMS, email and social
- Skill-based intelligent call routing by intent and language
- Comprehensive call analytics and performance scorecards
- Local and toll-free numbers in 130+ countries
- Manager approval workflow for AI playbooks
- DPDPA and compliance features including PII redaction
- Free number porting with live status tracking
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| What makes it different | - All-in-one platform combining chat, CRM, knowledge base, and AI agents in a single solution
- Flat pricing model with no per-conversation costs regardless of message volume
- 100% bootstrapped and self-funded with no venture capital influence
- Hugo AI agent trained on your business knowledge for autonomous support
- 14-day free trial with full access to all features, no credit card required
| - AI agents learn from your own recorded calls, not pre-trained generic models
- Manager approval required before any AI playbook goes live to customers
- AI hands off to humans with full conversation context attached
- All five communication channels maintained in one shared conversation thread
- Built specifically for high-volume calling floors with real-time reliability
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 89 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 55 | 0 |
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| Citation Flow (Majestic) | 66 | 12 |
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| Referring domains (Majestic) | 16044 | 4 |
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HyperDial