| What it does | The AI Customer Support Platform for Every Business
| AI-powered shared inbox for unified customer support across email, chat, and social channels
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| Stage | Established
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| Founded | 2015
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| Based in | FR
| SI
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| Pricing model | Not given
| Freemium
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| Pricing | Free plan included forever, plus paid plans starting at $45/month (Mini), $95/month (Essentials), and $295/month (Plus). Enterprise plan available with custom pricing.
| Free plan: €0 forever with 500 tokens per month and up to 10 channels. Starter: €29 per month with 8,000 tokens per month. Growth: €79 per month with 30,000 tokens per month. Enterprise: Custom pricing with unlimited tokens. All prices exclude VAT.
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| Key features | - Omnichannel inbox for email, WhatsApp, Messenger, Instagram, SMS and 8+ other channels
- AI Agent builder to train custom AI models on business data
- Shared inbox for team collaboration on customer conversations
- Built-in CRM to organize and manage customer data
- Knowledge base for customer self-service support
- Chat widget for website and mobile app support
- Workflow automation and chatbot builder with no-code interface
- Support analytics and team performance tracking
- White labeling and custom branding options
- 100+ integrations with third-party tools and services
| - Unified inbox for email, Facebook, Instagram, WhatsApp, and website chat
- AI reply suggestions that agents approve with one click
- Automatic translation across 40+ languages
- Real-time message synchronization
- Smart search across conversations
- Conversation threading and agent assignment
- Free chat widget for website
- AES-256 encryption and GDPR compliance
- Website crawling to train AI agent
- White-label option
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| What makes it different | - All-in-one platform combining chat, CRM, knowledge base, and AI agents in a single solution
- Flat pricing model with no per-conversation costs regardless of message volume
- 100% bootstrapped and self-funded with no venture capital influence
- Hugo AI agent trained on your business knowledge for autonomous support
- 14-day free trial with full access to all features, no credit card required
| - Built by the team behind SpaceGuardian with reliability-first approach from satellite operations
- Permanent free plan with no credit card required
- EU-hosted data with 99.9% uptime SLA
- Less than 2 second AI reply time
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 89 ● no change since last check | 5 ▼ −2 (down) since last check |
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| Trust Flow (Majestic) | 55 | 10 |
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| Citation Flow (Majestic) | 66 | 24 |
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| Referring domains (Majestic) | 16044 | 83 |
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