| What it does | The AI Customer Support Platform for Every Business
| Content moderation using AI and human moderators
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| Stage | Established
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| Founded | 2015
| 2023
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| Based in | FR
| SK
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| Pricing model | Not given
| Freemium
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| Pricing | Free plan included forever, plus paid plans starting at $45/month (Mini), $95/month (Essentials), and $295/month (Plus). Enterprise plan available with custom pricing.
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| Key features | - Omnichannel inbox for email, WhatsApp, Messenger, Instagram, SMS and 8+ other channels
- AI Agent builder to train custom AI models on business data
- Shared inbox for team collaboration on customer conversations
- Built-in CRM to organize and manage customer data
- Knowledge base for customer self-service support
- Chat widget for website and mobile app support
- Workflow automation and chatbot builder with no-code interface
- Support analytics and team performance tracking
- White labeling and custom branding options
- 100+ integrations with third-party tools and services
| - 24/7 AI-powered comment monitoring and automatic hiding of unwanted content
- Human moderation review for comments below 95% confidence threshold
- Customizable moderation rules for vulgar, offensive, sexual and brand-specific content
- Audience sentiment analysis and content performance insights
- Auto-likes and suggested replies for engagement automation
- Watchlist of top fans and haters
- Ads moderation for comment sections under advertisements
- Custom keyword blocking and filtering
- Native-speaker human moderators understanding context, slang and irony
- Fake account identification
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| What makes it different | - All-in-one platform combining chat, CRM, knowledge base, and AI agents in a single solution
- Flat pricing model with no per-conversation costs regardless of message volume
- 100% bootstrapped and self-funded with no venture capital influence
- Hugo AI agent trained on your business knowledge for autonomous support
- 14-day free trial with full access to all features, no credit card required
| - 95% accuracy achieved through combination of AI and human judgment
- Save 30% of social media manager's time compared to manual moderation
- Reduces harmful comments from 21% to 10% while increasing total engagement
- Native-speaking moderators who understand cultural context and emerging threats
- Works across multiple social networks in multiple languages
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 89 ● no change since last check | 29 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 55 | 13 |
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| Citation Flow (Majestic) | 66 | 31 |
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| Referring domains (Majestic) | 16044 | 180 |
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elv.ai