| What it does | The AI Customer Support Platform for Every Business
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| Stage | Established
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| Founded | 2015
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| Based in | FR
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| Pricing model | Not given
| Freemium
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| Pricing | Free plan included forever, plus paid plans starting at $45/month (Mini), $95/month (Essentials), and $295/month (Plus). Enterprise plan available with custom pricing.
| Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
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| Key features | - Omnichannel inbox for email, WhatsApp, Messenger, Instagram, SMS and 8+ other channels
- AI Agent builder to train custom AI models on business data
- Shared inbox for team collaboration on customer conversations
- Built-in CRM to organize and manage customer data
- Knowledge base for customer self-service support
- Chat widget for website and mobile app support
- Workflow automation and chatbot builder with no-code interface
- Support analytics and team performance tracking
- White labeling and custom branding options
- 100+ integrations with third-party tools and services
| - Dedicated thread per ticket for each customer inquiry
- Private team notes using /reply command
- Ultra-lightweight widget under 15KB
- Two-way file and attachment support
- Instant SSE streaming for real-time responses
- Passwordless authentication with Passkeys and email
- Unlimited team members with no per-seat charges
- 100% whitelabel branding on Pro plan
- Multi-site dashboard management
- Full brand customization including colors, greetings and avatars
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| What makes it different | - All-in-one platform combining chat, CRM, knowledge base, and AI agents in a single solution
- Flat pricing model with no per-conversation costs regardless of message volume
- 100% bootstrapped and self-funded with no venture capital influence
- Hugo AI agent trained on your business knowledge for autonomous support
- 14-day free trial with full access to all features, no credit card required
| - Flat-rate pricing per website with unlimited team members instead of per-seat charges
- Zero-dependency widget that won't slow down your website or conflict with CSS
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 89 ● no change since last check | 38 ▼ −3 (down) since last check |
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| Trust Flow (Majestic) | 55 | 0 |
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| Citation Flow (Majestic) | 66 | 1 |
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| Referring domains (Majestic) | 16044 | 1 |
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Chatfire