| What it does | Auto-create and update knowledge base articles from support tickets and release notes
| Docs that keep up with your code and customers
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
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| Pricing model | Freemium
| Free trial
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| Pricing | Not given
| Growth plan: $99/month (or $948/year, 20% less). Founding batch customers pay $39/month for 12 months, then $99/month. Includes 5 seats ($8/month each additional), 1 bot ($29/month each additional), 2,000 AI conversations/month, unlimited articles and drafts.
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| Key features | - Smart Article Updates - AI identifies knowledge gaps and suggests improvements from support tickets
- Automatic Article Creation - Generates new knowledge base articles for topics lacking coverage
- Article Merging - Identifies and merges duplicate articles to reduce clutter
- Zendesk Integration - Analyzes support tickets from Zendesk
- Brand Voice Adaptation - Adapts content to match your company's brand voice
- SOC 2 and GDPR Compliance - Enterprise-grade security
| - Automatic article edits from merged pull requests and releases
- Customer question tracking and gap detection
- AI-drafted articles from unanswered questions
- Single review queue for edits and drafts
- AI assistant with cited answers
- Custom domain hosting
- Support for 5 languages with AI translation
- MCP servers for Claude and Cursor
- Import from Zendesk, Intercom, GitBook, Notion with URL redirects
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| What makes it different | - 100% refund for first month if expectations aren't met
- Demonstrated ROI of 243% return on investment
- Works with existing knowledge bases or helps build from scratch
- Continuously updates knowledge for AI chatbots and copilots
- Analyzes 1M+ support tickets and generates 100K+ suggestions
| - Edits wait for approval before publishing; nothing goes live automatically
- AI assistant links every answer to its source and says when docs don't cover a question
- One flat monthly price with no per-answer or per-resolution fees
- Automatically finds which articles disagree with code changes
- Ranks unanswered questions by frequency to prioritize writing
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 39 ▼ −1 (down) since last check | 7 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 29 | 2 |
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| Citation Flow (Majestic) | 37 | 14 |
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| Referring domains (Majestic) | 653 | 4 |
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Ariglad
usedocs