| What it does | Automated customer support powered by your own content
| AI customer support in one shared inbox with live chat, WhatsApp, Instagram, Telegram, and email
|
|---|
| Stage | Not given
| Startup
|
|---|
| Founded | Not given
| 2025
|
|---|
| Based in | US
| MA
|
|---|
| Pricing model | Free trial
| Freemium
|
|---|
| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Free plan with shared inbox and website chat, 2 seats, and 5 AI conversations included. Mini plan at $20/month with 5 seats and $5 included AI credits. Essentials at $95/month with 10 seats and $25 included AI credits. Plus at $295/month with 50+ seats and $75 included AI credits. Annual billing ava
|
|---|
| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - Shared inbox for all customer conversations
- Live chat widget with one-line installation
- Multi-channel support: website chat, WhatsApp, Instagram, Telegram, email
- AI agents trained on your own knowledge base and docs
- Ticketing system for ongoing work
- Workflow automation builder
- Team assignment and routing rules
- Support analytics and CSAT ratings
- Desktop app for macOS with Windows coming soon
- Conversation history and context preservation across channels
|
|---|
| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - All channels in one inbox instead of requiring separate tools
- AI agents trained on your own docs rather than generic responses
- Free plan forever with no time limits or card required
- Significantly cheaper pricing than Zendesk, Intercom and LiveChat
- Designed for simplicity with no complex enterprise software required
|
|---|
| Free plan | Not given
| Not given
|
|---|
| Open source | Not given
| Not given
|
|---|
| Platforms | Not given
| Not given
|
|---|
| Public API | Not given
| Not given
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | 15 ▲ +1 (up) since last check |
|---|
| Trust Flow (Majestic) | 18 | 5 |
|---|
| Citation Flow (Majestic) | 21 | 31 |
|---|
| Referring domains (Majestic) | 137 | 61 |
|---|
Answer HQ
Sellio