| What it does | Automated customer support powered by your own content
| AI customer support for SaaS that knows your product and your customer
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Free trial
| Paid
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| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Starter $19/month (100 AI conversations, 50 Voice minutes), Core $49/month (500 AI conversations, 200 Voice minutes), Growth $99/month (1,500 AI conversations, 500 Voice minutes), Scale $249/month (5,000 AI conversations, 1,500 Voice minutes). All plans include unlimited teammates and channels (webs
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| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - AI answers from Help Center, website, Google Drive and files
- Voice support in 40+ languages
- Recognizes signed-in customers and reads authorized account data
- Scoped fresh account lookups with up to 8 custom support views
- Support for screenshots, photos and document attachments
- One shared inbox for multiple channels: website, WhatsApp, Instagram, Telegram
- Human takeover with team assignment and AI pause
- Brandable widget without CSS with customizable colors, fonts and animations
- Google Drive sync with automatic website refresh
- Unlimited teammates on every plan
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| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - Knows your customer: reads authorized account data and recognizes signed-in users
- Flat pricing with unlimited teammates, no per-seat or per-outcome fees
- Answers from your docs: Help Center, Google Drive and files update in seconds
- Voice support included on every plan in 40+ languages
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 18 | 3 |
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| Citation Flow (Majestic) | 21 | 19 |
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| Referring domains (Majestic) | 137 | 8 |
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Answer HQ
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