| What it does | Automated customer support powered by your own content
| AI-powered calling and contact center platform that learns from your team's best conversations
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Free trial
| Freemium
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| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Base (Free): $0 with unlimited users, numbers and minutes billed at cost. Starter: $15 per user/month billed annually (minimum 2 users), includes unlimited calling in US/Canada, 500 minutes/month in UK/Australia/NZ. Growth: $24 per user/month billed annually, includes unlimited US/Canada, 1,000 minu
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| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - AI dialer with power dialing and predictive pacing
- AI voice agents trained on your recorded calls
- Omnichannel conversation management across voice, WhatsApp, SMS, email and social
- Skill-based intelligent call routing by intent and language
- Comprehensive call analytics and performance scorecards
- Local and toll-free numbers in 130+ countries
- Manager approval workflow for AI playbooks
- DPDPA and compliance features including PII redaction
- Free number porting with live status tracking
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| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - AI agents learn from your own recorded calls, not pre-trained generic models
- Manager approval required before any AI playbook goes live to customers
- AI hands off to humans with full conversation context attached
- All five communication channels maintained in one shared conversation thread
- Built specifically for high-volume calling floors with real-time reliability
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | Not checked yet ● no change since last check |
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| Trust Flow (Majestic) | 18 | 0 |
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| Citation Flow (Majestic) | 21 | 12 |
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| Referring domains (Majestic) | 137 | 4 |
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Answer HQ
HyperDial