| What it does | Automated customer support powered by your own content
| AI support agent that investigates customer issues across connected systems and takes authorized actions in your help desk
|
|---|
| Stage | Not given
| Startup
|
|---|
| Founded | Not given
| 2026
|
|---|
| Based in | US
| Not given
|
|---|
| Pricing model | Free trial
| Paid
|
|---|
| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Starter: $199/month for up to 300 tickets investigated per month. Growth: $499/month for up to 1,000 tickets investigated per month. Enterprise: custom pricing.
|
|---|
| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - Investigates customer issues across Stripe, Sentry, PostHog, GitHub, and Linear
- Resolves tickets within set permissions
- Follows up when linked issues ship
- Works in Help Scout or Fernand help desk
- Learns from past tickets and suggests reusable lessons
- Can launch Cursor cloud agent for fix proposals with GitHub
|
|---|
| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - Investigates issues across systems instead of just answering from docs
- Provides engineering handoff with investigation already complete
- You control approval rules for each action type
- Responds with average first response time under 2 minutes
|
|---|
| Free plan | Not given
| Not given
|
|---|
| Open source | Not given
| Not given
|
|---|
| Platforms | Not given
| Not given
|
|---|
| Public API | Not given
| Not given
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | 11 ● no change since last check |
|---|
| Trust Flow (Majestic) | 18 | 5 |
|---|
| Citation Flow (Majestic) | 21 | 17 |
|---|
| Referring domains (Majestic) | 137 | 4 |
|---|
Answer HQ
Holly