| What it does | Automated customer support powered by your own content
| In-product feedback, roadmaps and changelogs for SaaS teams
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Free trial
| Freemium
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| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Free: $0/month (25 feedback items/month, 1 team seat); Indie: $19/month (50 feedback items/month, unlimited team seats, 1 active nudge); Business: $99/month (500 feedback items/month, unlimited team seats, up to 10 active nudges). Prices in USD, billed monthly.
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| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - Text, voice and screen feedback collection
- Smart topics to organise feedback
- Public roadmap sharing
- Changelog publishing and tracking
- Feedback metrics and response tracking
- AI agent integration through MCP
- Private screen recordings and screenshots
- Feedback transcription and translation
- Team collaboration and discussions
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| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - Captures feedback with screen recordings and voice notes for full context
- Automatically groups related feedback into smart topics
- Lets users see your roadmap and progress in your product
- No per-user pricing - flat plan with feedback allowance
- Integrates with AI coding agents to help plan fixes
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 18 | 4 |
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| Citation Flow (Majestic) | 21 | 15 |
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| Referring domains (Majestic) | 137 | 1 |
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Answer HQ
Chirpy