| What it does | Automated customer support powered by your own content
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Free trial
| Freemium
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| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Free tier: $0/forever with 1 website, unlimited team members, up to 10 chats/month, 7-day history. Pro: $10/website/month or $99/website/year (saves 17%) with unlimited team members, up to 100 chats/month, 100% whitelabel, unlimited file retention. Custom plans available for more than 100 chats/mont
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| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - Dedicated thread per ticket for each customer inquiry
- Private team notes using /reply command
- Ultra-lightweight widget under 15KB
- Two-way file and attachment support
- Instant SSE streaming for real-time responses
- Passwordless authentication with Passkeys and email
- Unlimited team members with no per-seat charges
- 100% whitelabel branding on Pro plan
- Multi-site dashboard management
- Full brand customization including colors, greetings and avatars
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| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - Flat-rate pricing per website with unlimited team members instead of per-seat charges
- Zero-dependency widget that won't slow down your website or conflict with CSS
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | 38 ▼ −3 (down) since last check |
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| Trust Flow (Majestic) | 18 | 0 |
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| Citation Flow (Majestic) | 21 | 1 |
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| Referring domains (Majestic) | 137 | 1 |
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Answer HQ
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