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The-Y CRM vs Waybill CRM

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

The-Y CRM compared with Waybill CRM
DetailThe-Y CRM logo The-Y CRMWaybill CRM logo Waybill CRM
What it doesAll-in-one team inbox for WhatsApp, email, calls and business operations in one system Freight forwarding CRM software connecting customer relationships, quotations, shipments, documents, invoicing and job profitability
StageStartup Not given
Founded2026 Not given
Based inAT US
Pricing modelFreemium Not given
PricingFree: €0 forever (3 users, 1 brand, 1,000 outgoing messages/month, 200 call minutes/month, 2 GB). Cloud Pro: €20/month during Alpha & Beta (€40/month from Live), unlimited users and brands, 10 GB, yearly €240 (€480 from Live). Self-hosted Founder licence: €10/month locked in during Alpha/Beta (€20/m Not given
Key features
  • Omnichannel inbox for WhatsApp, email, Facebook Messenger, Instagram, phone and web chat
  • CRM with contacts, companies, deals and pipeline management
  • Built-in phone system with IVR, queues, voicemail and click-to-call
  • Automation rules, auto-replies, macros and rule-based chatbots
  • Invoicing, payments, dunning and finance export for tax advisors
  • Email, SMS and WhatsApp marketing campaigns with segments
  • Calendar, booking links, reminders and video call appointments
  • AI assistance for templates, flows and translations on your own AI key
  • Team time tracking with flextime, vacation and shift planning
  • Facebook and Instagram post scheduling with content calendar
  • Inquiry and quotation workflow with rate requests and approval stages
  • Shipment operations with cargo routing, parties and movement tracking
  • Bills of lading and freight documentation generation
  • Customs clearance tracking and documentation
  • Job costing with sales and purchase invoicing
  • Gross margin and profitability reporting
  • Role-based access for sales, operations, documentation and finance teams
  • Multi-office support with office-aware permissions
  • Shipment event tracking and milestone management
  • Support for air, sea and courier shipment modes
What makes it different
  • All customer channels and business operations unified in one inbox with one login instead of multiple disconnected tools
  • Built-in phone system with IVR and queues, not requiring separate telephony software
  • Finance module with tax export tailored for multiple countries (Austria, Germany, Switzerland)
  • Available as cloud-hosted or fully self-hosted Docker with same feature set and data portability
  • Connected freight job record that eliminates disconnected systems and keeps customer, quotation, shipment and financial data together
  • Purpose-built for freight forwarding with workflows designed around how freight operations actually work
  • Clear visibility of job profitability and margins from inquiry through invoicing
  • Standardized workflows for multi-office operations with centralized control
  • One job record that flows data from sales through operations, documentation and finance automatically
Community votes00
DR (Domain Rating by Ahrefs)12 no change since last check1 no change since last check
Trust Flow (Majestic)64
Citation Flow (Majestic)3317
Referring domains (Majestic)199

4 details filled in for both companies.

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