| What it does | AI-powered platform unifying CRM, documentation, and customer support
| Freight forwarding CRM software connecting customer relationships, quotations, shipments, documents, invoicing and job profitability
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| US
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| Pricing model | Freemium
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| Pricing | Free plan with unlimited seats, 1,000 records, 5,000 campaign sends/month, 10 envelopes/month, email channel and 50 AI credits. Desk plan $79/month (billed annually) or $99/month includes unlimited seats, 50,000 records, 100,000 campaign sends/month, 100 envelopes/month, email/LINE/WhatsApp, 200 AI
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| Key features | - Pipeline management with deal tracking and KPI reporting
- Omnichannel support ticketing via email, LINE, and WhatsApp
- Knowledge base with public help centers and internal wikis
- Drip campaigns and newsletters with live CRM data
- E-signature with contract routing and audit trail
- Support Agent AI that answers from knowledge base
- SDR Agent for lead enrichment and qualification
- Unified customer timeline with support, agreements, pipeline, and campaigns
- Two-way email, LINE, and WhatsApp sync
| - Inquiry and quotation workflow with rate requests and approval stages
- Shipment operations with cargo routing, parties and movement tracking
- Bills of lading and freight documentation generation
- Customs clearance tracking and documentation
- Job costing with sales and purchase invoicing
- Gross margin and profitability reporting
- Role-based access for sales, operations, documentation and finance teams
- Multi-office support with office-aware permissions
- Shipment event tracking and milestone management
- Support for air, sea and courier shipment modes
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| What makes it different | - Single unified customer record across sales, support, onboarding and campaigns
- Pay only for agent actions that help customers; drafts and triage are free
- Five integrated products eliminate context loss between departments
- AI agents accessible and ready to deploy in minutes
| - Connected freight job record that eliminates disconnected systems and keeps customer, quotation, shipment and financial data together
- Purpose-built for freight forwarding with workflows designed around how freight operations actually work
- Clear visibility of job profitability and margins from inquiry through invoicing
- Standardized workflows for multi-office operations with centralized control
- One job record that flows data from sales through operations, documentation and finance automatically
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 6 ● no change since last check | 1 ● no change since last check |
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| Trust Flow (Majestic) | 18 | 4 |
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| Citation Flow (Majestic) | 34 | 17 |
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| Referring domains (Majestic) | 35 | 9 |
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RightDesk
Waybill CRM