| What it does | AI-powered platform unifying CRM, documentation, and customer support
| All-in-one team inbox for WhatsApp, email, calls and business operations in one system
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| Stage | Not given
| Startup
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| Founded | Not given
| 2026
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| Based in | Not given
| AT
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan with unlimited seats, 1,000 records, 5,000 campaign sends/month, 10 envelopes/month, email channel and 50 AI credits. Desk plan $79/month (billed annually) or $99/month includes unlimited seats, 50,000 records, 100,000 campaign sends/month, 100 envelopes/month, email/LINE/WhatsApp, 200 AI
| Free: €0 forever (3 users, 1 brand, 1,000 outgoing messages/month, 200 call minutes/month, 2 GB). Cloud Pro: €20/month during Alpha & Beta (€40/month from Live), unlimited users and brands, 10 GB, yearly €240 (€480 from Live). Self-hosted Founder licence: €10/month locked in during Alpha/Beta (€20/m
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| Key features | - Pipeline management with deal tracking and KPI reporting
- Omnichannel support ticketing via email, LINE, and WhatsApp
- Knowledge base with public help centers and internal wikis
- Drip campaigns and newsletters with live CRM data
- E-signature with contract routing and audit trail
- Support Agent AI that answers from knowledge base
- SDR Agent for lead enrichment and qualification
- Unified customer timeline with support, agreements, pipeline, and campaigns
- Two-way email, LINE, and WhatsApp sync
| - Omnichannel inbox for WhatsApp, email, Facebook Messenger, Instagram, phone and web chat
- CRM with contacts, companies, deals and pipeline management
- Built-in phone system with IVR, queues, voicemail and click-to-call
- Automation rules, auto-replies, macros and rule-based chatbots
- Invoicing, payments, dunning and finance export for tax advisors
- Email, SMS and WhatsApp marketing campaigns with segments
- Calendar, booking links, reminders and video call appointments
- AI assistance for templates, flows and translations on your own AI key
- Team time tracking with flextime, vacation and shift planning
- Facebook and Instagram post scheduling with content calendar
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| What makes it different | - Single unified customer record across sales, support, onboarding and campaigns
- Pay only for agent actions that help customers; drafts and triage are free
- Five integrated products eliminate context loss between departments
- AI agents accessible and ready to deploy in minutes
| - All customer channels and business operations unified in one inbox with one login instead of multiple disconnected tools
- Built-in phone system with IVR and queues, not requiring separate telephony software
- Finance module with tax export tailored for multiple countries (Austria, Germany, Switzerland)
- Available as cloud-hosted or fully self-hosted Docker with same feature set and data portability
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 6 ● no change since last check | 12 ● no change since last check |
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| Trust Flow (Majestic) | 18 | 6 |
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| Citation Flow (Majestic) | 34 | 33 |
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| Referring domains (Majestic) | 35 | 19 |
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RightDesk
The-Y CRM