| What it does | AI support infrastructure for B2B teams built composable and API-first
| The AI Customer Support Platform for Every Business
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| Stage | Not given
| Established
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| Founded | Not given
| 2015
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| Based in | Not given
| FR
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| Pricing model | subscription
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| Pricing | Foundation plan $45/user/month billed annually with 1,000 credits/month; Horizon plan $99/user/month billed annually with 2,500 credits/month; Frontier plan with custom pricing for larger organizations. 7-day free trial available with no credit card required.
| Free plan included forever, plus paid plans starting at $45/month (Mini), $95/month (Essentials), and $295/month (Plus). Enterprise plan available with custom pricing.
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| Key features | - Ari AI agent for customer interactions
- Sidekick internal AI assistant
- Unified inbox for Slack, Teams, Discord, and email
- Workflow automation and auto-routing
- Insights for trend detection and analytics
- API-first architecture and GraphQL
- Help Center and knowledge base
- Lookup codebase integration powered by Cursor
| - Omnichannel inbox for email, WhatsApp, Messenger, Instagram, SMS and 8+ other channels
- AI Agent builder to train custom AI models on business data
- Shared inbox for team collaboration on customer conversations
- Built-in CRM to organize and manage customer data
- Knowledge base for customer self-service support
- Chat widget for website and mobile app support
- Workflow automation and chatbot builder with no-code interface
- Support analytics and team performance tracking
- White labeling and custom branding options
- 100+ integrations with third-party tools and services
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| What makes it different | - Composable, API-first infrastructure allows building anything no-code or all-code
- Multiple AI agents orchestrated together with human control
- Designed and stress-tested by fast-growing teams
- Enterprise-level security built for everyone
| - All-in-one platform combining chat, CRM, knowledge base, and AI agents in a single solution
- Flat pricing model with no per-conversation costs regardless of message volume
- 100% bootstrapped and self-funded with no venture capital influence
- Hugo AI agent trained on your business knowledge for autonomous support
- 14-day free trial with full access to all features, no credit card required
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 72 ● no change since last check | 89 ● no change since last check |
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| Trust Flow (Majestic) | 29 | 55 |
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| Citation Flow (Majestic) | 51 | 66 |
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| Referring domains (Majestic) | 3033 | 16044 |
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