| What it does | AI support infrastructure for B2B teams built composable and API-first
| Automated customer support powered by your own content
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| US
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| Pricing model | Paid
| Free trial
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| Pricing | Foundation plan $45/user/month billed annually with 1,000 credits/month; Horizon plan $99/user/month billed annually with 2,500 credits/month; Frontier plan with custom pricing for larger organizations. 7-day free trial available with no credit card required.
| Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
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| Key features | - Ari AI agent for customer interactions
- Sidekick internal AI assistant
- Unified inbox for Slack, Teams, Discord, and email
- Workflow automation and auto-routing
- Insights for trend detection and analytics
- API-first architecture and GraphQL
- Help Center and knowledge base
- Lookup codebase integration powered by Cursor
| - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
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| What makes it different | - Composable, API-first infrastructure allows building anything no-code or all-code
- Multiple AI agents orchestrated together with human control
- Designed and stress-tested by fast-growing teams
- Enterprise-level security built for everyone
| - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 73 ▲ +1 (up) since last check | 19 ● no change since last check |
| Trust Flow (Majestic) | 29 | 18 |
| Citation Flow (Majestic) | 51 | 21 |
| Referring domains (Majestic) | 3033 | 137 |