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Close vs KX21

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Close compared with KX21
Detail CloseKX21 logo KX21
What it doesThe CRM that does the work The Platform People
StageEstablished Not given
Founded2013 Not given
Based inUS US
Pricing modelPaid Not given
PricingFour subscription plans: Solo ($9/user/month), Essentials ($35/user/month), Growth ($99/user/month), and Scale ($139/user/month) when billed annually. All include Chloe AI access and monthly AI credits. Call and SMS usage charged separately. Kapture: $0.001 per recording, $0.005 per completed form, $15/month for unlimited e-signatures, 2,000 free tokens to start. Komms: $0.08 per minute including phone call, $15/month per phone number, 625 free minutes to start. KontrolX: 50% off current bill, base rate from $2,500/month, no per-lead fe
Key features
  • AI sales agent (Chloe) that calls leads and books meetings
  • Built-in calling and automatic call logging
  • Built-in email and SMS messaging
  • Pipeline and lead management
  • Automated workflows for outreach and follow-ups
  • Call summaries and transcripts generated by AI
  • Automatic CRM updates from conversations
  • Power dialer for faster calling
  • Reporting and analytics dashboards
  • Integrations with 100+ tools
  • Lead recording and session replay at $0.001 per recording
  • E-signatures with $15/month unlimited access
  • Form building and lead capture with Kapture
  • SIP routing on customer-owned carrier
  • 100+ MCP tools for Claude and AI clients
What makes it different
  • Built-in communication channels (calling, email, SMS) reduce tool switching
  • Profitable and customer-funded, focused on SMBs not venture growth
  • CRM updates itself from conversations with data enrichment
  • Transparent pricing with no vendor markup: phone, storage and data companies bill customers directly
  • 50% savings on lead routing and call tracking compared to current vendors
  • Customer data ownership with no export fees or seat charges
  • Built for AI with 100+ MCP tools for Claude
  • All features available in every plan with usage-based pricing only
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)81 no change since last check5 +1 (up) since last check
Trust Flow (Majestic)316
Citation Flow (Majestic)5526
Referring domains (Majestic)801515

5 details filled in for both companies.

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