| What it does | Automated customer support powered by your own content
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Free trial
| Paid
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| Pricing | Basic: $199/month (1,000 answers per month, 100 pages of knowledge, weekly re-imports, email support). Pro: $299/month (5,000 answers per month, 500 pages of knowledge, re-imports every 3 days, includes Insights, Connectors, Autopilot, Slack bot, WhatsApp, and API access). Growth: Contact for pricin
| Monthly plans based on minutes used; pricing available by contacting sales or viewing Plans & Pricing page
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| Key features | - Knowledge Vault: Create a secure knowledge base from website content and documents that powers AI responses
- Quick Citations: Every answer includes source links to the exact webpage or document where the information was found
- Insights: Dashboard showing customer questions grouped by topic, knowledge gaps, and complaints summarized
- Connectors: Integrate with Zendesk, Shopify, and Cal.com to enable assistant actions like ticket answering and appointment booking
- Autopilot: Ask questions in plain language to pull insights from your customer support data
- Slack bot: Get alerts and digests in Slack when customers hit common problems
- API access: Connect with Claude, Cursor, or build custom integrations over MCP
- WhatsApp integration: Message your assistant and receive alerts on your phone
| - 99% of calls answered within one to four rings
- Professional customer experience experts available 24/7
- Live website chat support
- Appointment scheduling and booking
- Mobile and desktop app for managing calls and chats
- CRM and software integrations
- Caller ID preservation
- Custom call scripts and greeting
- Instant notifications of calls and chats
- No long-term contracts
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| What makes it different | - Reduce repetitive support questions by 80% in one week according to the site
- 50% cheaper than competitors with transparent flat-rate pricing
- One minute setup with instant AI support, no technical skills required
- Every answer backed by Quick Citations to verified sources for customer trust
- AI automatically identifies knowledge gaps and suggests article topics to fill them
| - Human receptionists instead of automated systems
- Plants a tree for every customer and employee monthly
- No contracts with flexible month-to-month billing
- IFA's preferred answering service for franchises
- Integrates with 400+ tools via Zapier and direct integrations
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | 66 ● no change since last check |
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| Trust Flow (Majestic) | 18 | 16 |
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| Citation Flow (Majestic) | 21 | 42 |
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| Referring domains (Majestic) | 137 | 936 |
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Answer HQ
AnswerConnect