| What it does | CRM, proposals, client portals, and AI agents in one subscription for running your business
| Freight forwarding CRM software connecting customer relationships, quotations, shipments, documents, invoicing and job profitability
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| Stage | Established
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| Founded | 1997
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| Based in | US
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| Pricing model | Not given
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| Pricing | Team plan: priced on demo; Business plan (recommended): priced on demo; Enterprise plan (larger teams): custom pricing scoped on demo. All plans include white-glove migration.
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| Key features | - Email with contact history automatically tracked
- Mobile apps for Mac, Windows, and iPhone
- White-glove migration and onboarding included
| - Inquiry and quotation workflow with rate requests and approval stages
- Shipment operations with cargo routing, parties and movement tracking
- Bills of lading and freight documentation generation
- Customs clearance tracking and documentation
- Job costing with sales and purchase invoicing
- Gross margin and profitability reporting
- Role-based access for sales, operations, documentation and finance teams
- Multi-office support with office-aware permissions
- Shipment event tracking and milestone management
- Support for air, sea and courier shipment modes
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| What makes it different | - AI team learns your business and customer history before making suggestions
- All tools in one login with one invoice
- Complete migration and onboarding handled by the AMW team
- Built from 30 years of agency operations experience
- Human approval required before AI suggestions go to customers
| - Connected freight job record that eliminates disconnected systems and keeps customer, quotation, shipment and financial data together
- Purpose-built for freight forwarding with workflows designed around how freight operations actually work
- Clear visibility of job profitability and margins from inquiry through invoicing
- Standardized workflows for multi-office operations with centralized control
- One job record that flows data from sales through operations, documentation and finance automatically
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 59 ▲ +1 (up) since last check | 1 ● no change since last check |
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| Trust Flow (Majestic) | 37 | 4 |
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| Citation Flow (Majestic) | 41 | 17 |
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| Referring domains (Majestic) | 963 | 9 |
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AMW Suite
Waybill CRM